Fixing Files
Photo libraries can become a maze of incompatible files, particularly as new formats emerge and older ones become obsolete. Nothing's more frustrating than rescuing your memories from a cloud service, only to discover your videos won't play on your device. PhotoBase steps in to handle these compatibility headaches automatically, ensuring your entire collection remains accessible no matter what format it's in.
Detection
PhotoBase automatically scans your system to identify photos and videos in formats that may cause compatibility issues across different platforms and devices.
Fix
PhotoBase transforms problematic files into compatible formats for your system, eliminating hours of manual conversion work and technical frustration.
Updates
PhotoBase continuously updates its format detection and conversion capabilities to handle the latest file types. Users are encouraged to contact support@thephotobase.com if they encounter formats that aren't currently supported.
File Formats
.mov
Certain legacy .mov files are no longer supported by QuickTime player out of the box. PhotoBase detects the problematic files and converts them to the modern, more widely supported .mp4 format.